Tableware Product Care
About us
Caring for your Tableware
Robert Welch's collection of tableware accessories are designed for both classic and contemporary table settings.
Care of Salt & Pepper Mills/Shakers
To clean the exterior of your salt and pepper mills, use a dry microfibre cloth (dampened for more stubborn marks and dried immediately after cleaning). To protect the internal grinding mechanism do not submerge in water or place in the dishwasher.
Cleaning the ceramic mechanism of the mill before adding a new spice:
1. Empty the existing spice from the mills.
2. Add a tablespoon of coarse salt to the mill.
3. Adjust the grinder to fine.
4. Grind until no more salt comes out.
5. Remove any excess salt from the mill.
6. Add new spice.
Deep clean cleaning the ceramic mechanism of the mill:
1. Unscrew the grey adjusting wheel.
2. Carefully remove the ceramic cone, ensuring the spring stays securely in place.
3. Wipe the loose dust from the cone with a cloth or brush.
4. Wash the cone in water.
5. Wipe and leave to dry thoroughly before replacing.
Care of Stainless Steel Mills Tray
We recommend dishwashing your all-stainless steel mills tray:
• Wash on a short hot cycle 65°-75°C (150°-167°F)
• Use quality branded all in one dishwasher tablets*
• Keep Rinse Aid topped up and Salt (for hard water areas).
• Avoid washing with non-stainless steel metals (this can cause rust staining).
• Ensure the dishwasher filters are cleaned and use a proprietary dishwasher cleaner regularly.
• For any stubborn stains, use a proprietary stainless steel cream cleaner, like Bar Keepers Friend Power Cream to restore shine.
*For UK customers we recommend Fairy Platinum Plus and for US customers Cascade Platinum Plus.
When washing your stainless steel mills tray by hand:
Wash in warm soapy water with a microfibre cloth or non abrasive brush**. Try to avoid soaking and always dry thoroughly immediately after washing.
**Always avoid scouring with pads or abrasive cleaners as this will scratch the surface.
Care of Black Signature Mills Tray
When washing your stainless steel mills tray by hand:
Wash in warm soapy water with a microfibre cloth or non abrasive brush**. Try to avoid soaking and always dry thoroughly immediately after washing.
**Always avoid scouring with pads or abrasive cleaners as this will scratch the surface.
Care of walnut based dining accessories:
• Walnut is lacquered when manufactured. For this reason, it is best to keep any walnut based products away from moisture and humid conditions.
• To maintain the quality of the material, oils such as canola or olive oil can be applied. Ensure all excess oil is removed.
• Wash walnut based products by hand and dry with a soft cloth.
Care of ABS plastic based dining accessories:
• ABS is a strong and durable polymer which can stand both high and low temperatures.
• This material can be easily maintained at optimum condition by being wiped with a damp cloth.
Care of slate mats and coasters:
• Use a damp cloth to wipe down slate surfaces.
• There is no need to use sprays or chemicals.
• Applying teak of olive oil enhances to natural grain of the slate.
• The slate used in our products is a natural material, which means that sizing can slightly vary.